Terms and Conditions

“customer”: The user making a purchase on the Site.
“SAS Tonton Lucien ”: The company SAS TONTON LUCIEN with share capital of €3,000, whose registered office is located at 16 rue des Martyrs, 62400 BETHUNE, registered in the Arras Trade and Companies Register under number 839 680 717
“site”: This commercial site ( www.dimanchevaisselle.com ) which aims to sell online to individuals.
“user”: Any Internet user connected to the Site.
“order validation”: The firm and definitive confirmation of the order by the Customer, which presupposes acceptance of the General Conditions of Sale.


ENFORCEABILITY OF THE GENERAL CONDITIONS OF SALE

The customer declares to have read and understood these general terms and conditions of sale. The sale of products offered by SAS Tonton Lucien is subject to these general terms and conditions. Placing an order on the site implies the customer's full and unreserved acceptance of these general terms and conditions of sale.

In this regard, the Customer has the option to download, save and reproduce the general terms and conditions of sale. The sales contract for a good purchased on the Site consists of the general terms and conditions of sale in force at the time of the order and the order form.
The customer acknowledges being fully informed of the fact that his agreement regarding the content of these general conditions of sale does not require the handwritten signature of this document, but results from his sole placing of the order.

Acceptance of these general conditions is made in the form of a double positive click following reading of these general conditions of sale and constitutes proof that the customer has read the said provisions and will constitute irrevocable acceptance of these terms and conditions.
These general terms and conditions of sale shall prevail over any other general or specific conditions not expressly agreed to by SAS Tonton Lucien. The fact that SAS Tonton Lucien does not avail itself at any time of any provision of these general terms and conditions of sale shall not be interpreted as a waiver of the right to avail itself of this provision at a later date. SAS Tonton Lucien reserves the right to modify its general terms and conditions of sale at any time. In this case, the modifications shall be applicable to sales entered into as soon as the modified general terms and conditions of sale are posted online on the website.

PRODUCTS OFFERED FOR SALE ONLINE

The products offered for sale online are those presented on the site. The products are described using descriptive sheets and photos by SAS Tonton Lucien on the site and social networks of the Dimanche vaisselle brand with the greatest possible accuracy. SAS Tonton Lucien nevertheless informs the customer that despite all the attention it has shown, the photographs cannot ensure a perfect similarity with the product offered for sale, particularly with regard to colors. Differences may result from the color quality of the photographs, the difficulty of displaying the rendering of the materials on the screen or, without being exhaustive, technical adaptation. These differences may under no circumstances be interpreted as defects of conformity, lead to the cancellation of the sale or engage the liability of SAS Tonton Lucien. Any order constitutes express and irrevocable acceptance of the description of the products.

ORDER

Pricing and billing

Any order implies acceptance of the prices and description of the products available for sale. Any dispute on this point will be subject to a possible exchange and the guarantees mentioned below.
SAS Tonton Lucien undertakes to fulfill orders received on the website only within the limits of available product stocks. If a product is unavailable, we undertake to inform the user.
The prices indicated on the Site are expressed in euros, and are inclusive of all taxes (TTC) including the VAT applicable on the day of the order. Any change in the VAT rate may be reflected in the price of the products.
The prices and promotional offers indicated on the Site are valid in mainland France and Corsica.

Product prices do not include delivery and order preparation costs, which will be invoiced in addition to the product sales price (delivery and order preparation costs are displayed on the site and specified to the customer when ordering), subject to exceptions displayed on the Site.

Products are invoiced at the price in effect on the website at the time the Customer places their order. We reserve the right to change prices at any time without prior notice, with the understanding that the price displayed when the Customer places their order will not be subject to any change.
Once your order is placed, you will immediately receive an order confirmation number along with all the details regarding your order.

Payment Methods

We accept the following payment methods: Visa, MasterCard, American Express, Visa Electron, Maestro, and PayPal. We charge for items when they are shipped. Orders paid via PayPal are charged instantly.
Your credit card will only be charged for the order. As mentioned in our legal notice, your credit card information will not be used for any other purposes.

Payment problems

A payment method decline may be due to incorrect information, an expired card, or insufficient funds. If you continue to have difficulty placing your order, we encourage you to choose a new payment method and contact your bank or credit card issuer. For further assistance, please contact us at contact@dimanchevaisselle.com.
In the event of non-payment, SAS Tonton Lucien will not be required to deliver the products ordered by the customer if the customer does not pay the price in full. When debiting the order, in the event of incomplete, irregular or non-existent payment for any reason whatsoever or in the event of any payment incident, we reserve the right to suspend or cancel the delivery of current orders.

Shipping costs

For parcel delivery to a collection point in mainland France, the costs are automatically calculated at the end of the order. The products ordered will be delivered to the collection point chosen by the customer.
SAS Tonton Lucien reserves the right to choose the carrier and guarantees the proper delivery of the products. Transport risks are borne by SAS Tonton Lucien, from the time the product leaves the warehouse.

Delivery times

The current delivery times and rates are as follows and are subject to change. Orders are processed within 48 hours of receipt.

Deliveries are made to mainland France by UPS to your home address, or by Chronopost to a collection point. The customer then has 15 days (which varies depending on the collection point) to collect their package from the collection point. If the package is returned because the customer did not collect it on time, SAS Tonton Lucien reserves the right to charge the customer new delivery fees.

In the event of a delay of less than 30 days, SAS Tonton Lucien cannot be held liable for any reason whatsoever. Consequently, no claim for compensation of any kind may be made by the user to SAS Tonton Lucien.

Right of withdrawal, return, exchange

The user's exchange request must be made within fourteen working days from the date of receipt or collection of the package. The products must be returned by post in perfect condition to the following address: DIMANCHE chez BOOST - 99 impasse de la station - 30900 Nîmes. New delivery costs will be invoiced to the customer in the case of this exchange, calculated automatically according to the weight of the new product ordered by the customer. After receipt of the package and on the sole condition that the product(s) are not damaged according to the conditions mentioned below, refunds will also be made within 10 working days following receipt of the package.


Article L.211-4 of the Consumer Code: "The seller is required to deliver goods that conform to the contract and is liable for any lack of conformity existing at the time of delivery. He is also liable for any lack of conformity resulting from the packaging, assembly instructions or installation when this has been made his responsibility by the contract or has been carried out under his responsibility."


Article L.211-5 of the Consumer Code: “To comply with the contract, the goods must:
1° Be suitable for the use usually expected of a similar good and, where applicable: - correspond to the description given by the seller and possess the qualities that the latter presented to the buyer in the form of a sample or model; - present the qualities that a buyer can legitimately expect in view of the public statements made by the seller, by the producer or by his representative, in particular in advertising or labeling;
2° Or present the characteristics defined by mutual agreement between the parties or be suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted.

Bank details

In all cases, the online provision of the bank card number and the final validation of the order will constitute proof of the entirety of the said order in accordance with the provisions of the law of March 13, 2000 and will constitute payment of the amounts committed by the entry of the items appearing on the order form. This validation constitutes signature and express acceptance of all operations carried out on the site. However, in the event of fraudulent use of his bank card, the customer is invited, as soon as this use is noted, to contact SAS Tonton Lucien by sending an email to contact@dimanchevaisselle.com

Guarantees

SAS Tonton Lucien has - for all stages of order taking as well as for the stages following the conclusion of the contract - an obligation of result. Thus we undertake to describe with the greatest accuracy the products sold on our website. However, SAS Tonton Lucien cannot be held liable in the event that the non-performance of its obligations is attributable either to the unforeseeable and insurmountable act of a third party to the contract or to a case of force majeure as defined by French case law. Similarly, SAS Tonton Lucien cannot be held liable for any inconvenience or damage inherent in the use of the Internet network, in particular a service interruption, an external intrusion or the presence of a computer virus.

INTELLECTUAL PROPERTY

All elements of the Site are and remain the exclusive intellectual property of SAS Tonton Lucien a. The customer is not authorized to reproduce, exploit, distribute, or use for any purpose whatsoever, even partially, elements of the site, whether software, visual or audio. The texts, images, drawings and the layout as well as the graphic charter of this site are protected by intellectual property law. It is prohibited to copy, extract, distribute, modify or adapt the content of the site. Downloading and printing of text, images and graphic elements are authorized for private and non-commercial use only. The reproduction of drawings, images, audio documents, video sequences and texts in other electronic or printed publications requires the prior written consent of SAS Tonton Lucien a. Failure to obtain authorization is punishable by the offense of counterfeiting. The trademarks and logos appearing on the site are registered and protected trademarks. Any total or partial reproduction of these brands and/or logos, made from elements of the Site without the express authorization of SAS Tonton Lucien constitutes the offense of counterfeiting punishable by articles L.335-2 and following of the Intellectual Property Code.

The databases established by SAS Tonton Lucien are protected by copyright and by the law of July 1, 1998 transposing into the Intellectual Property Code the European directive of March 11, 1996 relating to the legal protection of databases. Any extraction may only be limited and carried out for private purposes. Any simple or hypertext link is strictly prohibited.

In the event that one of the clauses of this contract is null and void due to a change in legislation, regulation or by a court decision, this shall in no way affect the validity and compliance with these general terms and conditions of sale. These conditions apply for the entire duration of the online availability of the services offered by SAS Tonton Lucien.

ARCHIVING

In accordance with the provisions of Article L134-2 of the French Consumer Code, SAS Tonton Lucien archives purchase orders and invoices. Orders exceeding €120 will be archived and retained by SAS Tonton Lucien for 10 years. SAS Tonton Lucien's computerized records will be considered by SAS Tonton Lucien and the customer as proof of communications, orders, payments, and transactions between SAS Tonton Lucien and the customer.