Delivery and return

DELIVERIES IN METROPOLITAN FRANCE AND MONACO :

- Delivery is free to collection points and to your home for purchases over €100

- Under 100€ of purchase: delivery to a relay point with Chronopost 3.90€ and to your home with UPS 8.90€

- Express home delivery with Chronopost: from €12.90 to €22.90 depending on the amount of your order

We deliver within 3 to 5 working days.

INTERNATIONAL DELIVERIES

- European Union, home delivery with UPS: Belgium, Luxembourg, Germany, Italy, Spain

- Outside the EU, home delivery with UPS Express: UK, Switzerland, USA

Shipping costs vary by destination and are calculated at checkout.

RETURNS

Is a part not suitable for you? You have 14 (working) days to change your mind and return the item to us in its original condition. Please note that :

- Return costs are your responsibility, you can choose the carrier of your choice.

- We do not refund delivery costs, only the amount of the returned item.

- The item must be well protected so that it is not damaged during the return journey.

Once received at the warehouse, your package will be checked and the part will be refunded to you provided it is intact. The refund will be issued within 15 days of receipt at the warehouse.

To find out how to proceed, please send your request to contact@dimanchevaisselle.com, stating in the subject line "Return order [your order number]"